Question 1

How do I get to Karimunjawa?

Accepted Answer

Most guests fly into Semarang (SRG) and take the fast ferry from Jepara (around 2 hours). There's also a small airport on Karimunjawa with flights from Semarang and Surabaya. We're happy to help you plan — see our Travel page.

Question 2

When is the best time to visit?

Accepted Answer

April to October is dry season with calm seas — ideal for snorkeling, diving and island hopping. November to March is greener and quieter, with occasional rain.

Question 3

What are check-in and check-out times?

Accepted Answer

Check-in from 14:00, check-out by 11:00. Early check-in and late check-out are possible on request, subject to availability.

Question 4

Is breakfast included?

Accepted Answer

Yes — a tropical breakfast at our hilltop restaurant is included with every room.

Question 5

Do you have a pool and restaurant?

Accepted Answer

Yes. Our infinity pool with pool bar overlooks the ocean, and our restaurant serves Asian and Western dishes from lunch through dinner.

Question 6

Can I book tours through the hotel?

Accepted Answer

Absolutely. Snorkeling, diving, island hopping, hiking and sunset sails can all be booked at reception or via our online shop.

Question 7

How do I pay?

Accepted Answer

We accept secure online payment by card. Cash (IDR) is also welcome on the island.

Question 8

Is Wi-Fi available?

Accepted Answer

Yes, free Wi-Fi throughout the property.

Question 9

Is the hotel family-friendly?

Accepted Answer

Yes — we offer family bungalows and our team loves welcoming children.

Question 10

What is your cancellation policy?

Accepted Answer

Free cancellation up to 14 days before arrival. After that, 50% of the first night applies. Please contact us for group or villa bookings.

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