Privacy Policy

The Happinezz Hills ("we", "us", "our") operates www.thehappinezzhills.com. This page explains what personal information we collect, how we use it, and the choices you have.

Information we collect

• Booking & contact data: name, email, phone, dates, special requests, and payment confirmation (we never store full card details).
• Review submissions: name, country, rating, review text.
• Technical data: browser type, language, approximate location derived from IP for language detection, and the pages you visit.
• Cookies: a small set of cookies/local storage entries to remember your language preference and cookie choice. We do not run advertising trackers.

How we use your data

• To handle bookings, payments and customer service.
• To moderate and publish guest reviews.
• To improve our website and services.
• To comply with legal obligations.

Sharing

We share data only with trusted processors that help us run the site and accept payments (hosting provider, database, Xendit and DOKU for payments). They process data on our instructions and may not use it for their own purposes.

Your rights

Under the EU GDPR you can request access, correction, deletion or export of your personal data, and you can object to processing. Email info@thehappinezzhills.com and we will respond within 30 days.

Retention

Booking records are kept for the period required by Indonesian tax law. Reviews remain visible until you ask us to remove them.

Contact

The Happinezz Hills, Jalan Kasimo, Karimunjawa, Indonesia · info@thehappinezzhills.com